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Shipping policy - GSS Online Shopping

Shipping policy

Shipping and Purchase error:

PLEASE CHECK ALL DELIVERED ITEMS for order correctness and any damages that may have occured during shipping. Mistakes can happen and GSS is more than happy to correct any and all shipping errors within a reasonable time frame. Please allow us to fix any issues with your order within the first 60 days. After this time period, we may not be able to accommodate a full resolution. Should an error happen, please accept our apologies for the inconvenience and apply the following steps for a speedy resolution.

Please contact the GSS RMA Department at RMA@gssdvr.com with the following information to start an RMA:

  • Company Name
  • Date of Purchase
  • Invoice #
  • The reason your order is incorrect
  • GSS salesperson
  • please add or CC any other relevant email addresses from your company that you would like included on return correspondence.